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Frequently Asked Questions

Bay City Community Info

serving residential customersOffice and Call Center Staff observe the following holidays:

  • Memorial Day – Closed
  • Independence Day – Closed
  • Labor Day – Closed
  • Thanksgiving Day – Closed
  • Christmas Day – Closed
  • New Year’s Day – Closed

Waste Collection service details are posted below, should your collection
day fall on one of these holidays:

Memorial Day

Residential: No change. Normal service will be provided except for the customers listed below:

  • City of Bay City customers will be collected on your next regularly scheduled collection day.

Commercial: No change. Normal service will be provided.

Independence Day

Residential: No change. Normal service will be provided except for the customers listed below:

  • City of Bay City customers will be collected on your next regularly scheduled collection day.

Commercial: No change. Normal service will be provided.

Labor Day

Residential: No change. Normal service will be provided except for the customers listed below:

  • City of Bay City customers will be collected on your next regularly scheduled collection day.

Commercial: No change. Normal service will be provided.

Thanksgiving Day

Residential: No services provided.

  • Residents with weekly service on Thursday will be serviced a day later on Friday November 26th, except the customers listed below:
    • City of Bay City customers will be collected on your next regularly scheduled collection day.

Commercial: No services provided. Service will run a day behind, and all accounts will be caught up by Saturday, November 27th.

Please note that if your location(s) are closed for the holiday and we do not have access, your service will resume on the next scheduled service day.

Christmas Day

Residential: No services provided. Residents with weekly collection will be serviced a day later; all accounts will be caught up by Saturday, January 1st, 2022.

Commercial: No services provided. Service will run a day behind, and all accounts will be cuaght up by Saturday, January 1, 2022.

Please note that if your location(s) are closed for the holiday and we do not have access, your service will resume on the next scheduled service day.

 New  Year ’s  Day  

Residential: No service provided. Residents with weekly collection will be serviced a day later; all accounts will be caught up by Saturday, January 8, 2022.

Commercial: No service provided. Service will run a day behind, and all accounts will be caught up by Saturday, January 8, 2022.

Please note that if your location(s) are closed for the holiday and we do not have access, your service will resume on the next scheduled service day.

*** Additional Holiday Service Week Information:

  • Service times will likely be later than usual with the additional holiday volume and wait times at our landfills. If we are not able to complete our make-up service due to these factors, service will continue the next day.
  • Recycle and Bulk collection services could be discontinued during the holiday week and will resume as normal on the next scheduled service day.
    • If your recycle day falls on the holiday, your service will resume on your next scheduled collection day. If you have more than what will fit in your recycle container, please put the extra recycle in clear or white bags and/or boxes.