You can find your pickup and holiday schedules in MyAccount.
Holiday schedules will vary by location. You can find your holiday schedule in MyAccount.
First, you'll need to log into My Account. Once you've navigated to the specific account you need an invoice for, select the Billing & Payments tab in the second-level navigation bar. From here, you'll have a full list of all invoices for the past year.
First, you'll need to log into My Account. Linking accounts is handled on the Overview screen or the Accounts screen. A large, green button with the text "Link Account" can be found on both of these pages in My Account. Simply click that button to bring up the account linking options. You will be able to link an account by Account Number or Invoice Number.
First, you'll need to log into My Account. As a My Account user, you have one vote for every account number you have linked to your profile. Simply go to the Service Details page and click "Learn More & Vote" in the Full Circle Project box to cast your vote for FCP. This is a completely free service and allows us to know what causes matter most to you as a customer, helping us direct charitable contributions to meaningful charities in your area.
First, you'll need to log into My Account. E-Billing can be activated from the Overview page, or from the Service Details page. Once activated, the button will disappear and become Pay My Bill, so if you don't see the green "Activate E-Billing" button and instead see Pay My Bill, you are already enrolled in E-billing and no action is required.
First, you'll need to log into My Account. To activate AutoPay, you must first enroll in E-billing. (For details, see the question titled "How do I enroll in E-billing" on this page.) Once enrolled in E-Billing, the button on your account card, or your account Service Details page, will convert from "Activate E-billing" to "Pay My Bill." Click Pay My Bill, and you'll be taken to the payment summary page where there will be an option to enable AutoPay settings.
Click here to set up your online account. You'll need your account number, so please make sure you have it available.
Your account number can be found on any copy of your monthly bill from GFL. This could be a paper bill, or if you were on one of our older account systems, a GFL invoice that was emailed to you. You can also ask a customer care member to provide that information.
Click here to log in and add a service to your account.
Click here to log in and reinstate a service to your account.
The cost of operations and regulatory compliance in the waste industry is ever increasing. If you’ve experienced a price increase, it reflects the rise in our costs to service you. This is predominantly due to inflation of our own operational costs and changes in government regulations that require us to handle your waste differently than before. Our priority is always to serve you to the highest possible standard, so a price increase may be necessary to fulfill that commitment.
The cost of processing recyclables has become volatile and unpredictable. GFL remains adamant that recycling is an essential part of our environmentally-responsible business model and our commitment to helping our customers meet their sustainability goals. As such, we want to ensure we safeguard our customers’ ability to recycle and help divert materials from landfills.
GFL only applies the recycle processing adjustment to offset the cost of processing recyclables and achieve a reasonable operating margin while servicing in an environmentally safe manner.
These standard charges are not a tax, surcharge, or fee imposed or mandated by any governmental or regulatory agency. These are fees or adjustments charged by GFL and may be changed at the discretion of GFL. To the extent required by the terms of your service agreement, your consent to the application of the recycle processing adjustment and any changes thereto is effective upon your payment of your invoice.
Accepted credit cards include American Express, Discover, Mastercard, and Visa. You can also pay through your checking account. For more information, visit the Pay My Bill page.
Click here to find information about the different options for paying your bill.
You can opt into electronic billing through your online account.
If full payment of an invoice is not received by the date specified on the invoice, you’ll be charged a late fee. The late fee calculation is listed on the invoice and/or in your GFL service agreement. To avoid late fees we suggest customers sign up for electronic billing and automated payments by logging in to our My Account portal.
Yes, you can. Log in to MyAccount and click the “Vacation Hold” link.
GFL is proud to be a North American leader in integrated solid and liquid waste management,and infrastructure services. Our widerange of solutions include solid, liquid and hazardous waste collection and disposal, recycling, HAZMAT emergency response, and specialized services such as industrial cleaning. You’ll find a full listof our services under the ‘Services’ menu tab at the top of the page.
We offer containers in sizes such as 2, 4, 6, and 8 yard, plus larger containers like 20, 30 and 40 yard containers that you may have seen at construction sites. If you need to have something in a different size just ask.
Removing large items can be a hassle, so this is why many of our branches offer special services to remove these items for you. All you have to do is call your local branch and see what arrangements can be made to have these items removed for you.
If you cancel your account within the first three months of service, you are still required to pay the full completion term of that contract period without proration. The full terms can be found on the back of your bill, and they are also posted below for your convenience: There will be no proration of billing and you will not be entitled to a refund if service is cancelled during a billing cycle. You will remain responsible for all charges, fees, and taxes through the end of the billing cycle (including the period between the notice of termination and the end of the current billing cycle). This provision will not apply if it is contrary to a current franchise agreement, municipal contract, or other written contract applicable to this account or otherwise prohibited by law. GFL reserves the right to change service-related fees associated with, but not limitedto, the following: setup fees, early termination fees, container return fees, etc.For commercial accounts, please refer to your service agreement for cancellation terms.
Didn’t find what you’re looking for?
For faster service, please use the support form in MyAccount to submit a ticket for assistance. By logging in to MyAccount, you can also pay your bill or add a new service to your account.
If you have not yet set up your MyAccount profile, then you can do so here.
It appears that we currently do not offer service in your area, but please check back at a later date, as this may change.
If you're a GFL customer, please be sure to enter the address of the residence or business that we service.
Only infrastructure services are available in your area at this time.
If your query is regarding infrastructure, please proceed to fill out this form and contact us.