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Frequently Asked Questions

Residential trash collection

  • Place items at the curbside by 7 AM Monday.
  • Place the GFL trash cart within a foot of the curb, with the arrow facing the street.
  • Place trash and recycling carts at least two (2) feet from one another, as well as from objects like mailboxes and parked vehicles.
  • Johnson County limits regular collection to 96 gallons of trash per week per home. To dispose of excess trash:
  • Overage stickers are available from GFL customer service at a price of $6.50 for a sheet of five stickers. Contact us at 816-380-5595) (press Option 3 for residential service) or kccustomercare@gflenv.com. Overage stickers are also available at Fairway City Hall; Fairway Hen House, 2724 W. 53rd St.; and Mack Hardware, 6004 Johnson Drive.
  • Affix overage stickers to bags.
  • Place those bags next to your GFL trash cart. DO NOT set extra bags on top of your cart.
  • DO NOT mix yard waste with trash.
  • Construction and demolition debris WILL NOT be collected.
  • There will be two (2) amnesty days which allow residents to exceed the weekly trash limit. Those days shall be set at the discretion of the city.

Recycling Collection

Place items at the curbside by 7 AM Monday. Please break down excess cardboard boxes and stack them next to your cart.

Accepted Materials:

  • Paper Products
  • All paper/fiber products (junk mail, newspapers, magazines)
  • Corrugated cardboard
  • Clean and empty beverage cartons
  • Plastic Containers
  • All household plastic containers marked with the recycling symbol (with or without caps). Includes Plastics #1-#7, except for Plastics #6.
  • Metal Containers
  • Aluminum containers
  • Steel and tin cans

Items NOT Collected for Recycling:

  • NO glass products
  • NO plastic bags
  • NO Styrofoam
  • NO packing materials
  • Do NOT mix yard waste with recycling.

Contamination of the waste stream poses a significant threat to the recycling markets. Remember – when in doubt, throw it out.

Weekly Yard Waste Collection

Yard waste (grass clippings, leaves, plants, small shrubs, and limbs less than 2 inches in diameter) must be placed in paper bags not to exceed 40 pounds. Bundled materials must be no more than 4 feet long or 18 inches in diameter.

Fencing, landscape timbers, flower pots, yard decoration, mulch, rock, dirt and similar items are not considered yard waste and will not be collected.

Bulk Item Collection

Up to two bulk items per month will be collected at Fairway households.  Scheduled collection for one “no charge bulk item” is on the 1st and 3rd service day each month. Bulk items include: couch, chair, dresser, mattress, etc.  Bulk item collection excludes appliances containing CFCs, hazardous wastes, tires and automotive parts, and electronics waste items such as televisions and computer monitors. Construction materials will not be collected.

For bulk item collection, a notification can be made by calling GFL at 816-380-5595 (Option 3) or at kccustomercare@gflenv.com. Notification prior to scheduled collection day is not required but is requested for manpower and routing purposes. Additional removal of bulk items exceeding 2 items per month may be arranged by Contacting GFL to make arrangements.

Appliances or items not qualified as “bulky items” can be collected for an additional fee.  Contact GFL at 816-380-5595. Non-freon containing white goods are charged a $25.00 service fee billed to resident.

 Holiday Schedule

GFL observes the New Year’s Day, Independence Day, Thanksgiving and Christmas holidays. If your regular weekly collection day falls on or after those holidays, your trash and recyclables will be collected one day late.

Amnesty weeks

GFL will collect extra bags of household trash on the collection days following the Independence Day and Christmas Day holidays. Excess bags of residential holiday waste do not require stickers during amnesty weeks.

Contacting GFL

Contact GFL Customer Service by calling 816-380-5595 (Option 3) or at kccustomercare@gflenv.com.