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Frequently Asked Questions

Colorado Springs Community

Colorado Springs Community
GFL Environmental is proud to serve the greater Colorado Springs area for residential and commercial trash and recycling needs.  We understand that our customers may have questions about their routes, holidays, trash, and recycling materials. Our customers are truly what drive us to provide a community that is Green for Life, and therefore, we’ve included some helpful links below to better serve them.

Is your email address up to date with us?
We will send out automated email notifications if your route’s pickups are expected to be delayed. If you’re not getting these emails, make sure your email address is updated with us by calling 719.633.8709 or sending us a message via your customer account portal.

Delayed or think your pickup was missed?
You should receive an automated email notification if your pickup is to be delayed. In that case, we’ll do our best to collect the same day. Please allow our crews time through 7 pm to collect. If you’re not picked up by that time, we will attempt to collect the following day. Make sure to put your bins back out the following day by 7 am.

Holiday Pickup Schedule
Unless otherwise noted, service that falls on the holidays listed below will be completed the following day, and service for subsequent days in the same week will also be completed one day later. In the event a holiday falls on a regularly closed business day, service for that week will continue as normal.

New Year’s Day            OFFICE: Closed           COLLECTION: Closed
Memorial Day               OFFICE: Closed           COLLECTION: Closed
Independence Day        OFFICE: Closed           COLLECTION: Closed
Labor Day
                     OFFICE: Closed           COLLECTION: Closed
                OFFICE: Closed           COLLECTION: Closed
                     OFFICE: Closed           COLLECTION: Closed

Accepted Recyclables

  • Cardboard (flattened no food residue)
  • Office paper & mixed papers
  • Magazines (no need to rip apart)
  • Junk Mail (no need to remove staples)
  • Envelopes (no need to remove windows)
  • Phone Books (no need to rip apart)
  • Brown Paper Bags (no grease/food residue)
  • Newspaper (inserts included)
  • *Plastic containers (#1-7 symbol only)
  • Glass bottles & jars (not broken & clean)
  • Aluminum cans & foil (rinse well)
  • Steel & tin cans (clean and don’t crush)
  • Empty aerosol cans (not the lids)Paper coffee cups (rinse well)
  • Coffee cup lids (#1-7 symbol only & rinse well)
  • Pie tins (no food residue)
  • Paper towel/toilet paper tubes
  • Paper egg cartons
  • Plastic egg cartons (not Styrofoam)
  • Cartons (milk, broth, etc. & cleaned out)Tub lids (butter tubs, sour cream lids, etc.)

*Cleaned out and un-crushed soft drink bottles, milk jugs, detergent bottles, cartons, etc.

Not Recyclable

  • Plastic without recycle symbol #1-7 on it
  • Plastic bags, plastic wrap or Ziploc bags
  • Shredded paper
  • Plastic plates & utensils
  • Paper plates
  • Styrofoam of any kind
  • Bottle caps & lids
  • Packing peanuts or bubble wrap
  • Greasy or wet paper (pizza boxes, food bags)
  • Containers with food residue still on them
  • Bags inside of containers (cereal bags, etc.)
  • Pet food bags (they’re lined with plastic)
  • Automotive chemical containers
  • Pesticide containers
  • Film, batteries, light bulbs, garden hoses
  • Tissues, napkins, paper towels
  • Tyvek (polyethylene fiber)
  • Six-pack ring holders (cut up & put in trash)
  • Metal scraps
  • Window glass/mirrors
  • Electronics of any kind

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