Houston South Community Info

Houston South Community Info

New Sticker Program for Copperfield residents

Copperfield residents click here to learn about our new sticker program.

Service area

Our residential general service boundary* is south of Hwy 290, except for HCMUD 434 residents who are serviced by our Houston North site. If you reside north of Hwy 290 see our Houston North holiday schedule.

*These boundaries are subject to change at any time. If you are unsure which site services you, or to get specific holiday schedules for your address, please call our customer service team.

Holiday Schedules

Our office and call center staff observe the following holidays:

• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day
• New Year’s Day

Our offices will be closed on these days. If your collection day falls on one of these days, please refer to the waste collection service details below:

Memorial Day

No change to residential or commercial collection service.

Independence Day

No change to residential or commercial collection service.

Labor Day

No change to residential or commercial collection service.

Thanksgiving Day

Residential: No services provided. Trash will be collected on the next regularly scheduled service day except for the customers listed below:

• City of Missouri: The city will have regular collection service
• City of Richmond: Collection will be delayed by one day, for the rest of the week. This means Thursday customers will be serviced on Friday, and Friday customers on Saturday.

Commercial: No services provided.

• Locations with weekly service on Thursday will be serviced on either Wednesday or Friday.
• Restaurants with Monday or Thursday service days will be serviced on Wednesday or Friday to fulfill our twice-weekly pickup.
• Locations that are serviced more than once a week will be serviced on their next service day.

Please note that if your location(s) are closed for the holiday and we do not have access to the carts, your service will resume on the next scheduled service day.

Christmas Day

Residential: No services provided. Trash will be collected on the next regularly scheduled service day except for the customers listed below:

• City of Missouri: The city will have regular collection service

Commercial: No services provided.

• Locations with weekly service falling on the holiday will be serviced either the day before or the day after.
• Service will run a day behind and all accounts will be caught up by the following Saturday.

Please note that if your location(s) are closed for the holiday and we do not have access to the carts, your service will resume on the next scheduled service day.

New Year ’s Day

Residential: No services provided. Trash will be collected on the next regularly scheduled service day except for the customers listed below:

• City of Missouri: The city will have regular collection service

Commercial: No services provided.

• Locations with weekly service falling on the holiday will be serviced either the day before or the day after.
• Service will run a day behind and all accounts will be caught up by the following Saturday.

Please be mindful if your location(s) will be closed for the holiday, and we do not have access to the carts, service will resume on the next scheduled service day.

Additional Holiday Service Week Information:

• Service times will likely be later than usual with the additional holiday volume and wait times at our landfills. If we are not able to complete our make-up service due to these factors, service will continue the next day.
• Recycle and bulk collection services may be discontinued during the holiday week and will resume as normal on the next scheduled service day.
  • If your recycle day falls on a holiday, your service will resume on your next scheduled collection day. If you have more waste than will fit in your recycle container, please put extra materials in clear or white bags and/or boxes.